Support is as close as a phone call and is available 24 hours a day, 7 days a week. With the internet, we are never more than a click away from your system. We are available for simple and complex tasks. TransFormation can be maintained by the end-user or by the TGIF support staff. We are here to help you maintain your software and hardware systems. This can be done remotely or on-site, depending on your situation. Soft coding allows the customer to operate their system without continually relying on a programmer every time something changes. Our hardware and software systems are so easily maintained that the need for physical interaction is not necessary. If a problem does arise, we are more than willing to solve it. Since we provide source code under a license agreement, the customer always has the option to maintain the software with their own staff. However, the majority of TGIF customers do not have any internal IT staff to maintain the software.